General Terms and Conditions, Cancellation Policy and Cancellation Form
1. PLACING AN ORDER
a) By placing an order you consent to the following conditions, which apply to all goods and services provided
by Biogerontology Corp.. These conditions shall also apply to all current and future business
relationships if no further specific agreement is made in respect of them.
b) Any differing terms and conditions imposed by the Purchaser are hereby expressly rejected. Any such
terms or conditions shall also be inapplicable if no further rejection is issued upon their presentation to
c) Any supplementary agreements, amendments or additions must be made in writing; this clause shall
also apply to any amendments or additions to the clause requiring amendments and additions to be
made in writing.
d) The languages in which an agreement may be concluded are German and English.
a) Customers are entitled to free shipping for orders to the value of 500 EUR or greater. Orders to a lesser
value will attract a flat-rate shipping charge of 4,75 Euro for Germany, 14,50 EUR for the EU and 29 EUR for the rest of the world.
b) Goods will be despatched within 7-10 working days of the conclusion of a purchase agreement and
will be delivered by DHL or DPD.
3. DELIVERY DELAYS
Even where legally binding delivery dates have been agreed, Biogerontology Corp. shall not be liable for
delays to deliveries or services resulting from force majeure or events that make it extremely difficult or
impos-sible for Biogerontology Corp. to effect a delivery – e.g. difficulties in procuring materials that arise
after the agreement has been concluded, operational disruptions, strike action, lockouts, personnel
shortages, lack of available transport, official directives, etc. The Purchaser shall not be entitled to
compensation in such cases.
If the delay lasts more than 14 days, either party shall be entitled to cancel the agreement and in such a
case, neither party shall be entitled to compensation.
The goods are covered by statutory warranty rights.
5. CANCELLATION POLICY
Right to cancel:
You are entitled to cancel this agreement within 14 days without stating a reason. The notice period for
cancellation shall be 14 days from the day on which you (or a third party nominated by you who is not the
party transporting the goods) take possession of the goods.
To exercise your right to cancel, you must make an unambiguous declaration (e.g. in a letter sent by post,
a fax or an email) to inform us (Biogerontology Corp., 915 8th Street, Suite 207, Miami Beach, FL 33139, Telephone:
+1 305 319 9009, E-Mail firstname.lastname@example.org) of your decision to cancel this agreement. You may use the
enclosed sample cancellation form, but this is not compulsory.
A cancellation shall be considered valid if you send notification that you are exercising your right to
cancel the agreement within the notice period.
Consequences of cancellation:
If you cancel this agreement, we shall be obliged to refund to you all payments that we have received
from you (including delivery costs, but excluding any additional costs arising from your choice of a
manner of delivery differing from the most cost-effective standard delivery option offered by us) without
delay and within 14 days at the latest from the day on which notification of your cancellation of this
agreement was received. We will use the same method of payment for this refund that you used for the
original transac-tion unless we have expressly made other arrangements with you; under no
circumstances will compensa-tory payment be made to you as a result of any such refund. We may
decline to provide a refund until the goods have been returned to us or you have provided proof that you
have sent the goods back, which-ever is the earlier.
You are obliged to send or hand back the goods to us, Biogerontology Corp., 915 8th Street, Suite 207, Miami
Beach, FL 33139, Telefon: +1 305 319 9009, E-Mail , without delay, and in any case within 14
days at the latest from the day on which you notified us of the cancellation of the agreement. Return of
the goods shall be considered valid if you despatch the goods within the notice period of 14 days.
You shall be liable for the immediate cost of returning the goods.
You will only be liable for the costs of any depreciation in the value of the goods if any such depreciation is
caused by handling of the goods that was not required to examine their composition, nature or function.
Cancellation Form – (PDF DOWNLOAD)
(**) Please note that we can only accept returned products that have not been opened
6. LIMITATION OF LIABILITY
In the event of minor, negligent breaches of these obligations, Biogerontology Corp. liability shall be limited to
the immediate, average damages that are foreseeable and typical for contracts of this type and appropriate
to the nature of the goods.
7. DELAY IN ACCEPTANCE ON THE PART OF THE PURCHASER
If the Purchaser does not accept the goods, Biogerontology Corp. shall be entitled, once a further deadline of
one week has been set and exceeded, to cancel the agreement and to demand damages for non-performance.
8. RESERVATION Of TITLE
All goods shall remain the property of Biogerontology Corp. until the full purchase price has been
a) Our prices are listed in Euro (€). The Purchaser undertakes to pay for the goods upon receipt and within
14 days without deduction of discount. You may use the following payment methods: bank transfer, check
or credit card.
b) Even where the Purchaser has made other provisions, Biogerontology Corp. shall be entitled to offset
pay-ments against the Purchaser’s older debts first. If interest or fees have been incurred, Biogerontology
Corp. shall be entitled to offset the payment against the fees in the first instance, then against the interest,
and finally against the principal.
The laws of the USA shall apply where such an agreement is permissible by law.
11. SEVERABILITY CLAUSE
In the event that individual provisions of the above terms and conditions are void or inapplicable in whole
or in part, or are rendered void or inapplicable through amendments to legislation after the agreement
is concluded, the validity of the remaining terms and conditions shall be unaffected. To replace any such
void or inapplicable provisions, both parties shall agree a valid and applicable provision whose terms
most closely correspond to the sense and purpose of the original provision.
Online Dispute Resolution
According to the European ODR Regulation (Regulation on extrajudicial online consumer dispute resolution) are entrepreneurs who sell to consumers from 01.09.2016 obliged a link to the appropriate platform on your page (separate from the headings Conditions and Contacts) to place.
The European Commission according to Art. 14 para. 1 ODR VO a platform for online dispute resolution (OS) ready, which can be found under Consumer (individuals) have the opportunity this platform to take advantage of dispute resolution in cases where no agreement can be found with the entrepreneur. So this can the OS arbitration Platform attempt to reach agreement with the entrepreneur (merchants) to bring about, the need to carry without dishes.
In the following, you will now find a link to the online dispute resolution platform before (hereinafter “ODR platform” called). We note that the corresponding linked site is not operated by the company Biogerontology Corp.
1. Shopping Cart
Select the products that you want to order by clicking on the “Add to Cart” button. Thereby your selection will be added to the cart.
You can change this selection at any time by changing the number of products , delete by clicking the box ”Remove” or cancel the order process.
By clicking the button ”Checkout” you go to the next order step.
Please log in if you already have an account with your email address and password , otherwise please register as a new client.
Biogerontology Corp. does not rent, sell and does not share in any way the data for its clients with external corporations or third parties.
If you are you already registered, you can now select the shipping method. By clicking the button ”Next” you go to the next order step.
3. Check the billing address / select payment
Now check your billing address and enter your desired payment way. By clicking the button ”Next” you go to the next order step.
4. Check shipping address / Select shipping method
Now check your shipping address and enter your desired delivery service. By clicking the button ”Next” you go to the next order step.
Herewith you submit a binding offer. A change of your order is no longer possible after this point.
Prices, shipping and delivery information
Described on the product pages all price components.
We supply almost all countries.
In addition to the prices we charge for delivery:
Germany [4,75 Euro per order]
USA [29,00 Euro per order]
All other countries [14,50 Euro per order]
The shipping costs will be clearly communicated in the shopping cart system and on the order page.
Our online store is open around the clock for you – even if you are traveling. Our shop is optimized for smartphones.
Your orders leave our premises usually within 24-48 hours of order.
The estimated delivery time within EU countries is 3-5 days. The estimated delivery time to the USA is 2-4 weeks.
We deliver directly to your home or at the address, for example, of your workplace. If you don’t specify a different delivery address, billing address is automatically your shipping address.
Fees (toll, tax)
Additional costs (e.g. for customs or taxes) may occur when shipping to non-EU countries.